Brand Innovation were first commissioned by Chester City Council to develop the marketing elements of the National
Smartcard Project, a project led by the Office of the Deputy Prime Minister and delivered by a consortium of
local councils.
Chester City Council were so pleased by the work on this that they also asked Brand Innovation to develop a new
marketing strategy and advertising campaign for Charisma, the city's loyalty card.

The marketing consultancy support from Brand Innovation has been excellent in all ways - innovative creative thinking that is also practical and focused.

Helen Booth
Marketing Manager
Chester City Council